Privacy Policy

General Data Protection Regulation (GDPR) is effective in Europe (including UK) from 25 May 2018. This is how we manage privacy policy on our website to ensure our guests are protected in a proper manner.

Your details

We collect data when you contact us to enquire about our services. We use this data only to contact you and provide the services you have requested from us.
We will never use your personal data for marketing purposes.
We will never share this information with any third parties.

Online payment

WE currently use Lloyds Cardnet to process payments. Lloyds Bank manage our PCI DSS compliance which is renewed on an annual basis.

Booking online

When making a Booking through our Website you’re directed to ‘FreetoBook’ a third party booking service.
They have their own Privacy Policy, which can be accessed from a link in the footer of the booking online page.

External links

Our website may contain links to other websites. Please note that if you click on, or follow, any of those links our privacy policy will no longer apply and you should check their own privacy policies before submitting any personal data.

Your rights

You have legal control over your personal data, and may at any time:

  • get a copy of all your personal data held by Craigroyston House & Lodge
  • have all incorrect, inaccurate or incomplete data corrected
  • request all personal data to be erased when it’s no longer required

If you need your personal data erased or have any other questions then please get in touch with us at or by post to Craigroyston House, 2 Lower Oakfield, Pitlochry, Perthshire, PH16 5HQ

Last updated May 2018

Any 2 or more night stays receive a 10% discount in October through to end March 2024.
A 30% deposit and balance in full taken 6 days before arrival.